Customer Privacy Policy

This privacy policy has been designed to protect our customers’ privacy and identity and is based on the requirements of the EU General Data Protection Regulation (GDPR).

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information.

Senses of Siam will require and store only a limited amount of personal and other information from you, that is, only what is necessary to process all of your travel arrangements and payments. This will generally be restricted to:

Personal details

Full name.
Date of birth.
Sex.
Passport number, date a place of issue and expiry (a photocopy of your passport may be required for some flight reservations).

Contact information

Email address.
Telephone number, home and in Thailand.
A postal address in some occasional circumstances.

Financial information

Credit card details, if you chose that method of payment.
The name of your bank if you pay by bank transfer.
Your bank account details if we are required to make a bank transfer to you.
Records of all payments received from you and any payment made by us to you.

None of this information will ever be given to any third party, except for such personal details as are required to make hotel and flight reservations or any other travel arrangements.

The information will be stored securely on the company’s own computers.

An external PCI compliant payment gateway handles all CC transactions.

We use regular Malware Scanning.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

Fair Information Practices

Should a data breach occur, we will notify you by email within seven working days.

We also confirm that we will:

Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Honour opt-out/unsubscribe requests quickly.

If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

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Customer Privacy Policy

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